If you have a fire or water emergency, please call us now at (269) 342-2911

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Carpet Cleaning: Commercial Edition

12/13/2018 (Permalink)

Our SERVPRO team has other specialties other than just mitigation and restoration. Our team also specializes in cleaning. We can clean pretty much anything. And one thing our team likes to clean is carpets for your commercial businesses!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO team will come in and clean your carpet.

We take every job seriously and commercial carpet cleaning is one of them! We offer a variety of different carpet cleaning methods.

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Call your local franchise to schedule a carpet cleaning for your business today.

HVAC/Duct Cleaning: Commercial Edition

12/13/2018 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of a SERVPRO Professional’s service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

Unlike the majority of duct cleaning services, your SERVPRO Professional uses a Portable Ventilation and Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

SERVPRO Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO Professional can often restore the HVAC system and ductwork to pre-damage condition.

After The Fire

12/13/2018 (Permalink)

Unfortunately, the end of summer in Kentucky welcomed some local fires. Due to the abundance of fires in our area, the SERVPRO team has been called to address some of the aftermath. This job is just one of many that the SERVPRO team has been called to assess the damages and help get the job done. The SERVPRO team wants to come into a residential home or business and make it look like, "it never even happened" by the time a job is completed. In this case, the fire attacked most of the family home. 

After the SERVPRO team arrives to a job and evaluates the amount of harm done to the building, they start working promptly to prevent the situation from worsening. Immediately, after a fire, soot residue settles onto the furniture and the entire area of the property. If not treated in a prompt manner, acidic soot may appear. If there are areas in the house that have wood, it may require refinishing after a fire. This is why SERVPRO is always faster to any disaster! 

Facts About Floods

12/13/2018 (Permalink)

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather-related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order.

The Need For Storm Damage Restoration

12/13/2018 (Permalink)

Ice damage, hail damage, storm damage, hurricane damage, flooding and wind damage all have the potential to cause far-reaching damage when they strike. However, not all is lost. Storm restoration can help salvage most of the items in a house. Homeowners count their losses too quick before engaging the services of storm restoration experts.

The services of home restoration can be enlisted for damages such as river flooding, hail damage, flood water damage, ground water damage, ice damage, flooding, hurricane damage and wind damage. No calamity is too big or small for them. In light of the recent storm damages that have rocked the country, it is prudent for homeowners to have contacts of water restoration experts on storm remediation.

It is important to know the effects of harsh weather so that homeowners understand the need for storm remediation. Wind damage, for instance, can cause heavy roof damage. Roof damage is mainly from loose tiles or shingles. Wind damage after winter can also cause moisture from ice damming or formation of ice dams to sip through the roof. Homes with wooden roofs can experience wood swelling. This leads to further roof damage necessitating immediate repair.

Ice damming and ice dams should be professionally handled because of the risk they pose. A simple leak can advance into a huge crack. It is ill-advised to stay long before conducting roof repair. Ice damming also exert weight on the roof. The ice dam pools should not be left to stay on the roof for too long.

There are various strategies that homeowners can take as measures of storm remediation. For instance, those who live in areas more prone to winter damage or wind damage can consider installing roofs with a higher slope. This goes a long way in reducing the cost of regular roof leak repairs. It also minimizes roof leaks.

Postponing roof repair especially from ice dams and ice damming only leads to more costs. A simple roof leak repair can turn into a roof replacement if not handled immediately. It is also crucial to conduct roof inspection, especially after a storm warning. This minimizes the costs to be incurred in roof repair after the storm damage happens. A roof inspection will identify all the damaged places, and the roof repair will be handled in time. All roof leaks are also sealed to ensure that the roof is able to withstand the coming weather damage.

Hurricane damage, flood water damage, hail damage, wind damage, ice damage, storm damage and river flooding experts are trained to handle such harsh weather conditions. The water restoration arrive at the scene of the damage immediately. Water restoration efforts must be done promptly so as to prevent further damage. These activities are done after an assessment of the extent of flooding, ground water levels, and the flood water. An assessment is what informs their actions to deal with the storm damage, ground water, and flooding.

It is important to note that ice damage, hurricane damage, roof damage, flood water damage and hail damage all have different methods of water restoration and storm remediation. The team, therefore, needs to come up with the right storm restoration strategy based on the type of damage at hand.

Homeowners need to explain the type of damage so that the home restoration experts can come with the right tools and gear to carry out storm remediation. One such tool is a flood pump. These flood pumps are used to drain water after a flooding or water damage. A flood pump can also work automatically. It can be left in a room to drain the ground water. The pumps are able to handle the ground water even as it rises. Commercial flood pumps are also available to deal with massive flood water situations such as river flooding. In a home application, the flood pumps can be used with vacuums.

Another common issue is frozen pipes, especially after a winter damage. Frozen pipes prevent a free flow of water through the pipes. If the temperatures are still low, it may take time before the frozen pipes unfreeze. It is not advisable to apply heat to the frozen pipes. Handling of these frozen pipes should be left to the storm restoration or home restoration experts.

How To Find Whether Your Basement Needs Mold Remediation

12/13/2018 (Permalink)

Performing regular inspection for mold and taking suitable mold mitigation is the ideal way to maintain your commercial or residential property as protected as possible. How do you identify that your home requires mold remediation? Even though it is best to have regular professional inspection to identify the mold formation, there are some signs that can make you aware about the mold growth on the building. These includes

  • Puddles
  • Musty smells
  • Moist spots on ceiling or floor
  • Continuous incoming water
  • Visible mildew or mold spots

In case your building structure shows any of the above listed signs, it is essential to take instant action before the situation spreads or worsens.

Mold can cause health effects. SERVPRO deals with mold remediation every day. Hiring a professional is the permanent solution for mold removal. 

The professional mold remediation process involves following things:

  • They seal off the mold affected area in order to prevent them from spreading.
  • They scrape the patches of mold and clean the affected region thoroughly.
  • They pinpoint the moisture source that leads mold formation.
  • Sometimes they discuss the basement waterproofing option to remove the moisture that supply mold growth.

SERVPRO provides great support in mold remediation, and we would love to come in and make it "Like it never even happened." Contact us today! 

When Mold Hits Your Home

12/13/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.
    • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
    • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
    • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

When Wet Walls Present A Challenge

12/13/2018 (Permalink)

If your property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. 

Wet walls can present a challenge to water damage restoration professionals. Walls are usually covered with a variety of finished surfaces, making choosing the appropriate drying technique difficult.

After a major water damage it may not be necessary to tear out the dry wall during the restoration effort. There is a less invasive technique our professionals at SERVPRO can use.

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Storms Will Come...Are You Ready?

12/11/2018 (Permalink)

Storm damage can occur to anyone. It can happen in any climate. Storms cause river flooding and other forms of flooding. They cause wind damage, hail damage, and hurricane damage. Winter storms bring ice dams and ice damming, which cause roof leaks, forcing you to get roof repairs done. Ice damage also comes in the form of frozen pipes. Groundwater and flood water can ruin your basement and home. You need to take steps towards home restoration. The best way to do that is to get a storm restoration and water restoration company to take care of your storm remediation.

Make sure to make an emergency call to the storm restoration and water restoration company right away. 
The first thing that the storm restoration and water restoration company will do is assess the extent of the storm damage, wind damage, roof damage, roof leaks, and any other sort of damage. They will create a plan of action for your home restoration needs.

Next, they will start fixing and removing the cause of the damage. Often, there will be hidden moisture under tiles or behind walls. They will use equipment that removes this water from your home.

The next step, after your home is completely dry, is to repair things that are broken. This starts with roof repair. If there are roof leaks and roof damage, they will do a roof repair job to repair those leaks. If wind damage caused your walls or ceiling to cave in, they will repair that as well. They may need to replace certain items. For example, they may need to use new boards or tiles for your ceiling, floor, and walls. If there is ice damage, such as a frozen pipe, they will repair that as well. Home restoration, or bringing your home back to livable conditions again, is a vital part of storm remediation.

Mold Doesn't Care How Clean You Are!

12/11/2018 (Permalink)

Even if you are a clean person, that doesn’t guarantee that you won’t have an issue with mold.Unfortunately, mold, like bed bugs, doesn’t care about your level of cleanliness, level of income, or where you went to college. Anyone can have a mold problem in their home or business at any time.

The scary thing is that mold can be growing for quite a while before it becomes noticeable, your professional at SERVPRO of West Kalamazoo County has compiled this handy list of some do's and don’ts you should follow when it comes to mold removal:

24/7 support - (269)-342-2911

Do:

  • Examine your home or business regularly. Most types of mold share some obvious warning signs. For example, a musty smell in a damp basement usually means there’s mold around. Black, gray, brown, or even white clusters of mold on walls, carpeting or flooring are easy to spot with the naked eye. Be observant about your home and check it regularly for mold.
  • Call us 24/7 - (269) 342-2911 A professional can determine which type of mold you might have, where it originates from, and how to safely perform mold removal.

Don’t:

  • Try the DIY approach. Because some molds are toxic to pets and humans, it’s not safe to tackle this problem on your own. The money you think you might save by DIY-ing this isn’t worth your health.
  • Wait. Mold can grow quickly and can be dangerous. If you suspect a problem, call it in ASAP!
  • Make the mold feel unwelcome. Mold likes the darkness and warm, moist air. Don’t roll out the red carpet with their favorite things! Fix the leaks, install dehumidifiers and don’t ignore the warning signs of more mold growth.

For more mold do's and don’ts, contact our trusted mold removal professionals at SERVPRO West Kalamazoo County today.

Mold's Worst Nightmare!

12/11/2018 (Permalink)

Mold can grow under a multitude of conditions present in our buildings every day. Moisture, however, is the foremost factor that causes mold growth. After all of the recent flooding through central Michigan, mold can be a massive concern for businesses and homeowners. If standing water of any type is not extracted quickly, mold growth and damage can be the result.


If homeowners or office managers experience any mold damage to their properties and belongings, it is most beneficial to contact SERVPRO immediately. Mold spores live and grow through moisture and high levels of humidity. If these conditions are not addressed immediately - within 48 hours, mold will continue to return. These fungi can also produce a musty odor. We specialize in water and mold mitigation and restoration. Our advanced mold remediation equipment and restoration processes help to detect and handle the source of the water problem. 

Call SERVPRO of West Kalamazoo with any questions that you may have. We are available with 24-hour emergency service – including holidays. We are locally owned and operated, which means when you call us, we can respond quickly with the help that you need. Don't try to tackle a mold situation yourself call the pros at SERVPRO. (269) 342-2911

When Storms Attack!

12/7/2018 (Permalink)

Storm damage can occur to anyone. It can happen in any climate. Storms cause river flooding and other forms of flooding. They cause wind damage, hail damage, and hurricane damage. Winter storms bring ice dams and ice damming, which cause roof leaks, forcing you to get roof repairs done. Ice damage also comes in the form of frozen pipes. Groundwater and flood water can ruin your basement and home. You need to take steps towards home restoration. The best way to do that is to get a storm restoration and water restoration company to take care of your storm remediation.

Make sure to make an emergency call to the storm restoration and water restoration company right away. 
The first thing that the storm restoration and water restoration company will do is assess the extent of the storm damage, wind damage, roof damage, roof leaks, and any other sort of damage. They will create a plan of action for your home restoration needs.

Next, they will start fixing and removing the cause of the damage. Often, there will be hidden moisture under tiles or behind walls. They will use equipment that removes this water from your home.

The next step, after your home is completely dry, is to repair things that are broken. This starts with roof repair. If there are roof leaks and roof damage, they will do a roof repair job to repair those leaks. If wind damage caused your walls or ceiling to cave in, they will repair that as well. They may need to replace certain items. For example, they may need to use new boards or tiles for your ceiling, floor, and walls. If there is ice damage, such as a frozen pipe, they will repair that as well. Home restoration, or bringing your home back to livable conditions again, is a vital part of storm remediation.

Flooding!

12/7/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of West Kalamazoo. Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

Homes Are A Huge Investment!

12/7/2018 (Permalink)

Your home is more than likely the biggest investment that you will ever make and one that holds a lifetime of memories.

What happens if you wake up to see 2 inches of water in your kitchen?  What would you do?  Do you know who you would call?

We are SERVPRO® of West Kalamazoo and we have been serving homeowners and businesses like you since 1967.  

As a leader in the field of water damage repair and restoration, our crews are trained to help you when disaster strikes, they will help walk you through the drying process and answer any questions you may have.

If disaster strikes your home, be sure to remember to give us a call, SERVPRO® of West Kalamazoo at 269-963-3033

We Are Certified! (IIRC)

12/7/2018 (Permalink)

Our technicians and production managers are not the only team members at SERVPRO who have to understand the process of drying a house out from a water damage. On March 21st to the 23rd two of our new administrative specialists traveled to Novi, Michigan to become IICRC Water Certified. For three long days they learned difference of water losses, how many dehumidifiers and air movers is needed for each room, and what happens when they are not taken care of properly.

After a review on the last day they were tested on everything they learned in class. An hour and a half later they finally finished their test. They left beautiful Novi and headed back home with high hopes of passing their class like so many of our other team members at SERVPRO.

Your Business Needs Clean Carpets!

12/7/2018 (Permalink)

It is a good rule-of-thumb to have your carpets professionally cleaned at least once or twice a year. How often you get them cleaned is going to depend on the color, traffic, and soil build-up of your carpets.

Carpets are known to trap dust, dirt, gasses, pet hair, and other soils. We recommend that don’t wait till your carpet looks really dirty before cleaning. Since the dirt builds up in layers, you don’t want the dirt hiding below the surface to become lodged and damage your carpet. SERVPRO of West Kalamazoo offers multiple cleaning options that fit your upholstery or carpet in your business. Some of our specialized cleaning methods include:

    • Bonnet Cleaning: A less aggressive method for short piled carpets.
    • Hot Water Extraction: A deeper cleaning method for all carpet types.
    • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
    • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
    • Dry Cleaning: When color-fastness is an issue.

Need Carpet or Upholstery Cleaning?
Call Today – (269)-342-2911

SERVPRO: The Go To People For Smoke & Fire!

12/7/2018 (Permalink)

The fire trucks may be gone but without proper immediate response, the real damage and the costs are just beginning. To return your residential or commercial property to its preloss condition requires professional restoration. This is not the job for a do-it-yourself property owner.

For results you can have confidence in, the IICRC recommends hiring a certified restoration firm. Restoration to a property can be complex. Proper smoke and odor removal are tasks that require technicians certified in these specific areas.

When selecting a certified restoration firm several factors must be considered:

  • Formal and up-to-date specialized training
  • Health and safety certifications
  • Experience in a wide range of restoration projects
  • Proof of proper insurance and licenses

SERVPRO of West Kalamazoo has all of the above. Call us today!

A Safe To Keep Things Safe!

12/7/2018 (Permalink)

First Step: Fireproof Safety Box

We know how important it is to keep your belongings safe. The first step in keeping your valuables and important documents safe is purchasing a fireproof safety box. This box will make sure your items stay secure in case of a fire.

Items you might store in your safety box include:   

  • Birth certificate
  • Social Security cards
  • Property titles
  • Spare keys
  • Digital hard drives containing family photos
  • Jewelry  

What SERVPRO Can Do

If your home does suffer from a fire, SERVPRO can help make it “Like it never even happened.” SERVPRO of West Kalamazoo specializes in restoring contents damaged by fire. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. 

Why SERVPRO when it comes to mold!

12/7/2018 (Permalink)

Even if you are a clean person, that doesn’t guarantee that you won’t have an issue with mold.Unfortunately, mold, like bed bugs, doesn’t care about your level of cleanliness, level of income, or where you went to college. Anyone can have a mold problem in their home or business at any time.

The scary thing is that mold can be growing for quite a while before it becomes noticeable, your professional at SERVPRO of West Kalamazoo County has compiled this handy list of some do's and don’ts you should follow when it comes to mold removal:

24/7 support - (269)-342-2911

Do:

  • Examine your home or business regularly. Most types of mold share some obvious warning signs. For example, a musty smell in a damp basement usually means there’s mold around. Black, gray, brown, or even white clusters of mold on walls, carpeting or flooring are easy to spot with the naked eye. Be observant about your home and check it regularly for mold.
  • Call us 24/7 - (269) 342-2911 A professional can determine which type of mold you might have, where it originates from, and how to safely perform mold removal.

Don’t:

  • Try the DIY approach. Because some molds are toxic to pets and humans, it’s not safe to tackle this problem on your own. The money you think you might save by DIY-ing this isn’t worth your health.
  • Wait. Mold can grow quickly and can be dangerous. If you suspect a problem, call it in ASAP!
  • Make the mold feel unwelcome. Mold likes the darkness and warm, moist air. Don’t roll out the red carpet with their favorite things! Fix the leaks, install dehumidifiers and don’t ignore the warning signs of more mold growth.

For more mold do's and don’ts, contact our trusted mold removal professionals at SERVPRO West Kalamazoo County today.

Mold in Your Home

11/27/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Mold Resulting From A Broken Pipe

11/27/2018 (Permalink)

Have you ever gone on vacation to come return and find mold somewhere in your home? This happened to a local family not too long ago, and SERVPRO was there to help! 

A pipe had busted behind the local family's fridge. First, there was water damage on the wall. Then, mold damage occurred later. The first plan of action was to remove the molded materials. Then we set up drying equipment to help dry the areas that were still wet.

Once mold is spotted, it is important to begin the removal process because mold can spread quickly. It tends to be found in damp, warm places, such as, our bathrooms or any type of plumbing area. Unfortunately, some people have a mold allergy which is another reason for a prompt removal.

Luckily, the family that found mold on their arrival home noticed it immediately and SERVPRO was quick to respond. We employ only highly trained professionals that are especially trained in this field. 

Does Your Business Have An ERP?

11/21/2018 (Permalink)

SERVPRO of West Kalamazoo is a national sponsor of the American Red Cross' Ready Rating Program, and as part of our community service, we are helping local businesses prepare for disasters. We call these  E.R.P. (Emergency, Response, Plan) One of the best reasons to start an E.R.P. is because disasters seem to happen when you are away from the office or on vacation.

Contained in an E.R.P. are a few of the following: property overview, building access information, contact information, utility information,(shut off locations) and other useful information that we tend to forget about when faced with a tragedy. For more information about starting an E.R.P. for your business today please call SERVPRO of West Kalamazoo at (269) 342-2911 to help prepare you in case of a disaster.

Building & Reconstruction for Your Kalamazoo Home

11/21/2018 (Permalink)

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of West Kalamazoo can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of West Kalamazoo can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

Call the professionals at 
SERVPRO of West Kalamazoo at (269) 342-2911.

Restoring Your Kalamazoo Property After A Water Damage Event

11/21/2018 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Kalamazoo

SERVPRO of West Kalamazoo specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Heater Repairs & Water Damage Cleanup

11/20/2018 (Permalink)

Wet spots on the floor or a rusted tank may signal a problem. Your hot-water heater could have a leak or a busted valve. If you are having a problem with your hot-water heater, contact a qualified plumbing contractor right away.

Once you have called a plumbing contractor then contact SERVPRO of West Kalamazoo to provide an inspection utilizing advanced technical equipment. Upon inspection if damages are determined SERVPRO of West Kalamazoo will address the water damage and provide a full repair service estimate. SERVPRO of West Kalamazoo has a 24 hour emergency service team that is highly trained and ready to help you at your home or business. Contact SERVPRO today! We are faster to any disaster and we will make it "Like it never even happened."

Cavity Drying For Water Damage

11/20/2018 (Permalink)

If your property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. 

Wet walls can present a challenge to water damage restoration professionals. Walls are usually covered with a variety of finished surfaces, making choosing the appropriate drying technique difficult.

After a major water damage it may not be necessary to tear out the dry wall during the restoration effort. There is a less invasive technique our professionals at SERVPRO of West Kalamazoo can use. 

For more information on cavity drying system please call us today! 

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

When Storms Hit Your Kalamazoo Home

11/20/2018 (Permalink)

When a severe storm ravages your home and causes damage both indoors and out, it can be difficult to know what to do. Do you stay inside until help arrives, or do you leave? What if the storm is still raging and leaving seems more dangerous than staying put? To help you figure out the best thing to do in a tricky situation, here are a few storm tips:

After any severe storm, your primary concern is your safety. Before acting, ask yourself the following questions:

• Is it safe to stay in the home?
• Are there electrical hazards, slip and fall hazards, or any other major health risks?
• How bad is the water damage? Does it look like the roof, ceiling or floor is about to cave in?
• Is there an area of the home that is still secure and in which you can move around comfortably?

When Not To Stay in the Home

If the storm has passed, the best thing to do would be to leave the home until help arrives. However, if the storm is still raging, your situation is much more complex. Depending on the severity of the storm, it doesn’t make sense to go out if you don’t have to. However, how can you tell if being in your home is more dangerous than being in the elements? These storm tips may help:

• When the roof is caving in or materials are falling, it’s time to get out.
• If any part of the home’s electrical wiring is exposed and touching water, it’s time to get out.
• If any part of your home is exposed to the elements and the storm is still active, it’s time to get out. This is especially true if there is lightning.

If you are forced to choose between staying in a damaged home or going out into the storm, you need to think carefully and act fast. Every minute you don’t make a decision could mean you’re a minute closure to real danger. Consider the storm tips above to make the best decision for you and your family. 

When Trees Attack!

11/20/2018 (Permalink)

If a tree falls onto a home or business, serious damage may occur. It remains vital to quickly handle such situations before additional issues develop. If left untreated, excessive amounts of water and additional damage may occur and cause issues throughout the house.

SERVPRO of West Kalamazoo has a 24 hour emergency service and is in the area to address the damages. Our emergency service team is equipped to handle property assessment, temporary window and door enclosure( board ups), temporary roof repair(tarping), debris/tree clean-up and removal, water extraction, water clean-up, and structure/water dry-out. Once the emergency services have been provided, SERVPRO will access the damages and provide the repairs with our highly trained general construction team.

Contact SERVPRO of West Kalamazoo today! We are faster to any disaster and we will make it "Like it never even happened." 

Smoke & Soot: Getting back to "Like it never even happened."

11/19/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Branch & South Calhoun Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –
(269) 342-2366

Board Ups: What They Are, Why They Happen

11/19/2018 (Permalink)

Board-ups - In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders. SERVPRO of West Kalamazoo Professionals can and will perform the board-up themselves.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of West Kalamazoo provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in West Kalamazoo. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Fire Damage: A Timeline

11/19/2018 (Permalink)

ONE HOUR: Within one hour from notice of loss, a SERVPRO  professional will contact you to arrange for service. You’ll know help is on the way!

FOUR HOURS: Within four hours of loss notification, a SERVPRO professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION: A trained, uniformed and equipped SERVPRO Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

PRETESTING: A SERVPRO Professional will begin pretesting for restorability, working from the source of the damage outward.

CLEANING, RESTORATION & DEODORIZATION: SERVPRO Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

What To Do If You Are the Victim of Storm Damage.

12/5/2017 (Permalink)

Storm damage can occur to anyone. It can happen in any climate. Storms cause river flooding and other forms of flooding. They cause wind damage, hail damage, and hurricane damage. Winter storms bring ice dams and ice damming, which cause roof leaks, forcing you to get roof repairs done. Ice damage also comes in the form of frozen pipes. Groundwater and flood water can ruin your basement and home. You need to take steps towards home restoration. The best way to do that is to get a storm restoration and water restoration company to take care of your storm remediation.

Make sure to make an emergency call to the storm restoration and water restoration company right away. 
The first thing that the storm restoration and water restoration company will do is assess the extent of the storm damage, wind damage, roof damage, roof leaks, and any other sort of damage. They will create a plan of action for your home restoration needs.

Next, they will start fixing and removing the cause of the damage. Often, there will be hidden moisture under tiles or behind walls. They will use equipment that removes this water from your home.

The next step, after your home is completely dry, is to repair things that are broken. This starts with roof repair. If there are roof leaks and roof damage, they will do a roof repair job to repair those leaks. If wind damage caused your walls or ceiling to cave in, they will repair that as well. They may need to replace certain items. For example, they may need to use new boards or tiles for your ceiling, floor, and walls. If there is ice damage, such as a frozen pipe, they will repair that as well. Home restoration, or bringing your home back to livable conditions again, is a vital part of storm remediation.

Flood Damage

12/5/2017 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of West Kalamazoo. Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

Your Home is Your Biggest Investment

12/5/2017 (Permalink)

Your home is more than likely the biggest investment that you will ever make and one that holds a lifetime of memories.

What happens if you wake up to see 2 inches of water in your kitchen?  What would you do?  Do you know who you would call?

We are SERVPRO® of West Kalamazoo and we have been serving homeowners and businesses like you since 1967.  

As a leader in the field of water damage repair and restoration, our crews are trained to help you when disaster strikes, they will help walk you through the drying process and answer any questions you may have.

If disaster strikes your home, be sure to remember to give us a call, SERVPRO® of West Kalamazoo at 269-963-3033

IICRC Water Class Certification

12/5/2017 (Permalink)

Our technicians and production managers are not the only team members at SERVPRO who have to understand the process of drying a house out from a water damage. On March 21st to the 23rd two of our new administrative specialists traveled to Novi, Michigan to become IICRC Water Certified. For three long days they learned difference of water losses, how many dehumidifiers and air movers is needed for each room, and what happens when they are not taken care of properly. After a review on the last day they were tested on everything they learned in class. An hour and a half later they finally finished their test. They left beautiful Novi and headed back home with high hopes of passing their class like so many of our other team members at SERVPRO.

Has Your Business Had Their Carpets Cleaned?

12/4/2017 (Permalink)

It is a good rule-of-thumb to have your carpets professionally cleaned at least once or twice a year. How often you get them cleaned is going to depend on the color, traffic, and soil build-up of your carpets.

Carpets are known to trap dust, dirt, gasses, pet hair, and other soils. We recommend that don’t wait till your carpet looks really dirty before cleaning. Since the dirt builds up in layers, you don’t want the dirt hiding below the surface to become lodged and damage your carpet. SERVPRO of West Kalamazoo offers multiple cleaning options that fit your upholstery or carpet in your business. Some of our specialized cleaning methods include:

    • Bonnet Cleaning: A less aggressive method for short piled carpets.
    • Hot Water Extraction: A deeper cleaning method for all carpet types.
    • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
    • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
    • Dry Cleaning: When color-fastness is an issue.

Need Carpet or Upholstery Cleaning?
Call Today – (269)-342-2911

SERVPRO is Certified in Smoke and Fire Restoration

12/4/2017 (Permalink)

The fire trucks may be gone but without proper immediate response, the real damage and the costs are just beginning. To return your residential or commercial property to its preloss condition requires professional restoration. This is not the job for a do-it-yourself property owner.

For results you can have confidence in, the IICRC recommends hiring a certified restoration firm. Restoration to a property can be complex. Proper smoke and odor removal are tasks that require technicians certified in these specific areas.

When selecting a certified restoration firm several factors must be considered:

  • Formal and up-to-date specialized training
  • Health and safety certifications
  • Experience in a wide range of restoration projects
  • Proof of proper insurance and licenses

SERVPRO of West Kalamazoo has all of the above. Call us today!

Keeping Your Valuables Safe From Fire

12/4/2017 (Permalink)

First Step: Fireproof Safety Box

We know how important it is to keep your belongings safe. The first step in keeping your valuables and important documents safe is purchasing a fireproof safety box. This box will make sure your items stay secure in case of a fire.

Items you might store in your safety box include:   

  • Birth certificate
  • Social Security cards
  • Property titles
  • Spare keys
  • Digital hard drives containing family photos
  • Jewelry  

What SERVPRO Can Do

If your home does suffer from a fire, SERVPRO can help make it “Like it never even happened.” SERVPRO of West Kalamazoo specializes in restoring contents damaged by fire. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. 

Dangerous Mold

12/4/2017 (Permalink)

Even if you are a clean person, that doesn’t guarantee that you won’t have an issue with mold.Unfortunately, mold, like bed bugs, doesn’t care about your level of cleanliness, level of income, or where you went to college. Anyone can have a mold problem in their home or business at any time.

The scary thing is that mold can be growing for quite a while before it becomes noticeable, your professional at SERVPRO of West Kalamazoo County has compiled this handy list of some do's and don’ts you should follow when it comes to mold removal:

24/7 support - (269)-342-2911

Do:

  • Examine your home or business regularly. Most types of mold share some obvious warning signs. For example, a musty smell in a damp basement usually means there’s mold around. Black, gray, brown, or even white clusters of mold on walls, carpeting or flooring are easy to spot with the naked eye. Be observant about your home and check it regularly for mold.
  • Call us 24/7 - (269) 342-2911 A professional can determine which type of mold you might have, where it originates from, and how to safely perform mold removal.

Don’t:

  • Try the DIY approach. Because some molds are toxic to pets and humans, it’s not safe to tackle this problem on your own. The money you think you might save by DIY-ing this isn’t worth your health.
  • Wait. Mold can grow quickly and can be dangerous. If you suspect a problem, call it in ASAP!
  • Make the mold feel unwelcome. Mold likes the darkness and warm, moist air. Don’t roll out the red carpet with their favorite things! Fix the leaks, install dehumidifiers and don’t ignore the warning signs of more mold growth.

For more mold do's and don’ts, contact our trusted mold removal professionals at SERVPRO West Kalamazoo County today.

Mold Remediation

12/4/2017 (Permalink)

Mold can grow under a multitude of conditions present in our buildings every day. Moisture, however, is the foremost factor that causes mold growth. After all of the recent flooding through central Michigan, mold can be a massive concern for businesses and homeowners. If standing water of any type is not extracted quickly, mold growth and damage can be the result.


If homeowners or office managers experience any mold damage to their properties and belongings, it is most beneficial to contact SERVPRO immediately. Mold spores live and grow through moisture and high levels of humidity. If these conditions are not addressed immediately - within 48 hours, mold will continue to return. These fungi can also produce a musty odor. We specialize in water and mold mitigation and restoration. Our advanced mold remediation equipment and restoration processes help to detect and handle the source of the water problem. 

Call SERVPRO of West Kalamazoo with any questions that you may have. We are available with 24-hour emergency service – including holidays. We are locally owned and operated, which means when you call us, we can respond quickly with the help that you need. Don't try to tackle a mold situation yourself call the pros at SERVPRO. (269) 342-2911

What is Biohazard Remediation?

11/8/2017 (Permalink)

Biohazard remediation is not a very common call that we receive and is something that rarely occurs, but if it does occur, it is something that SERVPRO West Kalamazoo can handle. We come in to make sure that the biological matter and dangerous odors are eliminated all together so that those contaminates do not spread. Biohazard damages can include offensive odors, trauma scenes, human decomposition, hoarding removal, and gross/filth removal. None of these are pleasant things that you want in your home. These issues are also something that you should not plan on cleaning up yourself, especially at a time that you are grieving.

SERVPRO of  West Kalamazoo is professionally qualified to come in and get rid of the issues that biohazard damage can cause.

Call us @ (269) 342-2911

Deodorization

11/8/2017 (Permalink)

Interesting fact about SERVPRO of West Kalamazoo, we can deodorize your home and business of the toxins that come from substances such as cigarette smoke!

Tobacco smoke is composed of numerous types of gasses as well as carcinogens and heavy metals, like arsenic, lead, and cyanide. Sticky, highly toxic particulates, like nicotine, can cling to walls and ceilings. Gases can be absorbed into carpets, draperies, and other upholsteries.

Many times hotels or realtors will call on us to come in and clean rooms that have been inhabited by heavy smokers. Your basic cleaning service is not going to have the expertise to effectively deodorize your home.

Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors (including animal smells such as skunk and wet dog). Call us today 269 342 2366

Not All Smoke Damage Can Be Cleaned With Soap!

11/8/2017 (Permalink)

When it comes to cleaning smoked-damaged contents after a residential or commercial fire, the variety of contents in a typical job requires restorers to utilize a variety of cleaning methods.

Here is a quick description of each method of content cleaning:

  • Dry Cleaning - Removes light to medium nongrease-based soils.
  • Wet Cleaning - Removes moderate to heavy residues. The process involves cleaning using water, with or without a cleaning agent.
  • Spray and Wipe - Apply a cleaning product using a spray bottle. After spraying, wipe the surface with a clean white towel. This method is effective for materials possibly damaged if saturated with cleaning product.
  • Foam Cleaning - Effective for light residues or delicate materials. Clean with the foam of a cleaning agent rather than the liquid
  • Abrasive Cleaning - Agitates the surface being cleaned. Apply a cleaning product containing abrasive ingredients
  • Immersion Cleaning - Dipping contents items into a bath of cleaning product. This bath is an ultrasonic tank filled with water and cleaning solution. High-frequency sound waves then create high temperatures and microscopic jet streams of fluid to agitate and scrub contents.

SERVPRO recommends that you DO NOT attempt to clean smoke-damaged surfaces or contents yourself, and call the professionals

Vandalism Do's and Dont's!

11/8/2017 (Permalink)

SERVPRO Professionals are recognized as leaders at helping property owners quickly recover from fire and water damage. They also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

If you ever encounter an act of vandalism to your home or building, here are some tips on what to do until SERVPRO arrives:

DO:    

  • Hose or wash egg damage from building exterior as soon as possible.    
  • Blot freshly spilled food from carpets and fabrics with a dampened cloth or sponge (but don’t over wet). Scrape and blot (don’t rub: it may damage fibers).
  • Carefully vacuum glass particles from carpets and upholstery     Save containers, which reveal the composition of spilled inks, cosmetics and paints. 
  • Record all damage and photograph when possible.

DON’T:  

  • Attempt to remove ink, paint or cosmetic stains.  
  • Operate damaged lamps or appliances.   
  • Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Carpet Cleaning

11/8/2017 (Permalink)

Carpet cleaning is important to maintaining the overall comfort and monetary value of a property. Any type of flooring is an investment for the property owner. Keeping the investment in the best shape takes a professional, but without proper certification, the consumer cannot be guaranteed of proper education and training on updated techniques used in maintaining the value of the flooring. There are health concerns that can arise from any unsanitary environment, and it can be surprising to learn what survives in and under the flooring. Allergens that are left behind can lead to serious health problems for family members and even household pets. Proper techniques can reduce or eliminate allergens in the environment, improving the health of the occupants. Great strides have been made in technologies used in carpet-care. Today there are only a few basic wet and dry methodologies accepted by the industry leaders. Ensuring consistently high standards means understanding how the certifying body works to guarantee better results at lower costs. Proper maintenance begins with regular vacuuming using a high-powered machine. Over time normal wear and tear leads to a dull, soiled appearance. Proper maintenance by the occupants can help keep the flooring looking good, but there comes a time when a certified technician has to be called to get to the really deep grime a normal household vacuum can miss.

While regular maintenance is beneficial to the healthfulness and attractiveness of a home or office, a certified technician is necessary to take care of the really deep jobs regular vacuuming misses. Consumers often find it difficult to choose a professional company for those important household chores. The benefits of carpet cleaning are numerous, but knowing who can be trusted is not always easy. That's where we come in....Just give us a call @ (269) 342-2911 and we'll help you in any way that we can, whether that be by offering our carpet cleaning services or just answering any questions you may have

Have Questions? Call us 24/7 - 269-342-2911

11/8/2017 (Permalink)

Residential Services

Whether your Kalamazoo County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Kalamazoo County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROwestkalamazoo.com/commercial-restoration-cleaning

Fire Prevention Month

11/8/2017 (Permalink)

October is Fire Prevention Month, and it is a perfect time to examine emergency preparedness plans for your home and business.  The 2017 theme for the National Fire Protection Association (NFPA) is "Don't Wait - Check the Date!  Replace Smoke Alarms Every 10 Years."  According to the NFPA in 2014 fires caused 2,745 deaths, 11,825 injuries and $6.8 billion in property damage.  Roughly half of home fire deaths occur in fires reported between 11 p.m. and 7 a.m.  Smoke alarms save lives!  In fact, having a working smoke alarm cuts the chances of dying in a reported fire, in half!  When smoke alarms fail to operate, it is usually because batteries are missing, disconnected or dead.  Check your smoke alarms today to ensure your safety!

What Causes Mold?

11/8/2017 (Permalink)

What Causes Mold Damage?

While mold damage can happen at any time of the year, certain months and seasons are more likely than others to produce cases of mold growth in Michigan. Mold is hardy and adaptable, but also tends to favor certain key conditions when it grows most profusely. In some states, these conditions exist year-round, and they consequently experience more overall mold damage cases than our local area. In Michigan, however, weather and conditions are highly seasonal, and you may be more likely to develop mold damage in your home in the spring or summer for a few reasons.

Wetness

Wetness is a key factor in how at-risk an area is for mold damage. In the spring, snowmelt produces a lot of runoff and even some amount of flooding. This tends to get into homes and properties, and moisture in generally dry areas is one of the most important causative factors in mold growth. Also, relative humidity increases once the days grow longer, and the land gets warmer, which can sharply increase the rate at which mold matures and reproduces.

Temperature

The second key factor in accelerated mold growth is temperature, and in Colorado, warm temperatures suitable for mold growth are a seasonal occurrence. Typically, it is too cold in autumn through mid-spring for mold to grow rapidly, and only the summer months provide warmth desirable for the mold. When combined with the wetness of that period, late spring and early summer end up being the times when we receive the most mold damage calls.

Whether your mold damage has happened in spring, summer, autumn, or winter, SERVPRO of Kalamazoo is a local and accessible restoration and remediation company available 24/7 to help you deal with any mold damage on your property. Call us at (269) 342-2911 for our services or a quote.

We Are An IICRC Certified Firm

11/8/2017 (Permalink)

SERVPRO of West Kalamazoo is an IICRC firm.

What is IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Contact SERVPRO of West Kalamazoo for any restoration service you need help with. 269-342-2911

Getting control over hidden damages

11/8/2017 (Permalink)

Do you know that water leaks can highly affect the sale of your home? What's more, they can be a concern for new home buyers. However, most homeowners are usually unaware of the hidden leaks. With cracked pipes, leaking spigot and broken seals water will easily creep into some places it isn't meant to go. The end results will be more visible damages which include rot, damaged flooring, and blistered paint.

A minor water leak can increase your repair bills. But the good news is that you can easily prevent such situations. Noticing a sagging ceiling above your dining room table is easier. When looking for water damages you have to remember that these damages rarely turn up at the water source.

Some damages to expect

- Mold and mildew growth. With water leaks, you should also expect an unhealthy environment.

- Permanent water damages to carpets, wood, wallpapers, furnishing and paint. 
- Contaminated systems – including the ductwork. 
- Insulation and drywall which need replacement and removal. 
- If there is water trapped somewhere in your house, poor airflow will become a major problem.

But don't worry, our technicians At SERVPRO of West Kalamazoo are always ready to check out problems and offer solutions.

Are You Prepared?

11/8/2017 (Permalink)

We have many methods of repairing and restoring damage caused by storms, such as seepage, leaks, dampness, or flooding. The work done by our professionals goes way beyond simply cleaning up. It begins with water removal and ends with ensuring that your home is protected from further damage.

Here’s a brief look at what procedures are involved in our water restoration services:

  • Water Removal:The restoration process begins with pumping out excess water.
  • Deodorization:Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. The materials and equipment for these techniques are only available to professional water restoration service companies.
  • Mold and Mildew Removal:To achieve long-term results, this procedure must be performed by an expert restoration services provider. Using scientific technology, technicians can kill and remove developing mold and mildew.
  • Drying and Dehumidifying:These processes are necessary to remove moisture in the air and on walls, floors etc.
  • Content Restoration:This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.
  • Decontamination:Water restoration services also decontaminate and clean any items that are restorable, and dispose of those that are not.

SERVPRO of West Kalamazoo will respond quickly to your water damage emergency.  24/7 - (269) 342-2911

We Answer the Phone Ready to Help

9/27/2017 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Kalamazoohas the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Kalamazoo

SERVPRO of West Kalamazoo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Call us today! (800) 630-7119

Follow These Mold Safety Tips If You Suspect Mold

9/27/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of West Kalamazoo for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of West Kalamazoo specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today - (800) 630-7119

When Storms or Floods hit West Kalamazoo SERVPRO is ready!

9/27/2017 (Permalink)

SERVPRO of West Kalamazoo specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit West Kalamazoo we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Call us today, we are always here to help! 

Smoke and Soot Cleanup

9/27/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Kalamazoo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (800) 630-7119

Do You Have A Plan

9/27/2017 (Permalink)

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan
Your organization's risk needs will vary depending on the specific industry, size, scope, and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage
Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed, or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage, and business interruption. Understand what your policy does and does not cover.

Prepare Your Emergency Plan
Your employees and co-workers are your businesses' most valuable asset. Communication is central before, during, and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan
Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, consumers, and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment
Install fire extinguishers, smoke alarms, and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant, or store is not usable. Secure valuable equipment.

Get Control Over Odor

9/27/2017 (Permalink)

Getting control over hidden damages

Do you know that water leaks can highly affect the sale of your home? What's more, they can be a concern for new home buyers. However, most homeowners are usually unaware of the hidden leaks. With cracked pipes, leaking spigot and broken seals water will easily creep into some places it isn't meant to go. The end results will be more visible damages which include rot, damaged flooring, and blistered paint.

A minor water leak can increase your repair bills. But the good news is that you can easily prevent such situations. Noticing a sagging ceiling above your dining room table is easier. When looking for water damages you have to remember that these damages rarely turn up at the water source.

Some damages to expect

- Mold and mildew growth. With water leaks, you should also expect an unhealthy environment.

- Permanent water damages to carpets, wood, wallpapers, furnishing and paint.
- Contaminated systems – including the ductwork.
- Insulation and drywall which need replacement and removal.
- If there is water trapped somewhere in your house, poor airflow will become a major problem.

But don't worry, our technicians At SERVPRO of Kalamazoo are always ready to check out problems and offer solutions.

Does Your Home Have A Mold Problem

9/27/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. Call us now! (269) 963-3033
  • If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Call us now! (269) 963-3033

SERVPRO of West Kalamazoo Certificates

9/27/2017 (Permalink)

Certifications

  • WRT - Water Damage Restoration Technician
  • CCT - Carpet Cleaning Technician
  • CMT - Commercial Carpet Maintenance Technician
  • RCT - Rug Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • LCT - Leather Cleaning Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • AMRT - Applied Microbial Remediation Technician

The technicians at SERVPRO of West Kalamazoo are up to date in all the certificates listed above. We pride ourselves in being the very best at every aspect of our job to make your loss move along as smooth and quick as possible. Our mission is to help you get back to a normal life after disaster strikes. We want to make it look "Like it never even happened."

What To Do Until Help Arrives: Biohazard

9/27/2017 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazards can contribute to unhealthy and even dangerous environments.

Here are some quick Do’s and Don’ts if you encounter a situation where you might be exposed to a biohazard or trauma situation:

Do:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.

Don’t:

  • Attempt cleanup of any kind.
  • Touch or handle items that might be contaminated with bodily fluids.

SERVPRO of Kalamazoo is trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Water Damage From Contaminated Water

9/27/2017 (Permalink)

Sewage back ups can happen to anyone! Here are a few Do's and Don'ts to keep you safe until SERVPRO can get there to assist you with cleanup.

  DO:

  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Toilets are not the only source of a sewage back up, back ups can also happen in bath tubs and drains in the basement. If you're not sure if it's contaminated water please call SERVPRO to check it out instead of inspecting it yourself. Call today 269-342-2366

Categories

Archived Posts