Recent Posts

What To Do If You Are the Victim of Storm Damage.

12/5/2017 (Permalink)

Storm damage can occur to anyone. It can happen in any climate. Storms cause river flooding and other forms of flooding. They cause wind damage, hail damage, and hurricane damage. Winter storms bring ice dams and ice damming, which cause roof leaks, forcing you to get roof repairs done. Ice damage also comes in the form of frozen pipes. Groundwater and flood water can ruin your basement and home. You need to take steps towards home restoration. The best way to do that is to get a storm restoration and water restoration company to take care of your storm remediation.

Make sure to make an emergency call to the storm restoration and water restoration company right away. 
The first thing that the storm restoration and water restoration company will do is assess the extent of the storm damage, wind damage, roof damage, roof leaks, and any other sort of damage. They will create a plan of action for your home restoration needs.

Next, they will start fixing and removing the cause of the damage. Often, there will be hidden moisture under tiles or behind walls. They will use equipment that removes this water from your home.

The next step, after your home is completely dry, is to repair things that are broken. This starts with roof repair. If there are roof leaks and roof damage, they will do a roof repair job to repair those leaks. If wind damage caused your walls or ceiling to cave in, they will repair that as well. They may need to replace certain items. For example, they may need to use new boards or tiles for your ceiling, floor, and walls. If there is ice damage, such as a frozen pipe, they will repair that as well. Home restoration, or bringing your home back to livable conditions again, is a vital part of storm remediation.

Flood Damage

12/5/2017 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of West Kalamazoo. Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

Your Home is Your Biggest Investment

12/5/2017 (Permalink)

Your home is more than likely the biggest investment that you will ever make and one that holds a lifetime of memories.

What happens if you wake up to see 2 inches of water in your kitchen?  What would you do?  Do you know who you would call?

We are SERVPRO® of West Kalamazoo and we have been serving homeowners and businesses like you since 1967.  

As a leader in the field of water damage repair and restoration, our crews are trained to help you when disaster strikes, they will help walk you through the drying process and answer any questions you may have.

If disaster strikes your home, be sure to remember to give us a call, SERVPRO® of West Kalamazoo at 269-963-3033

IICRC Water Class Certification

12/5/2017 (Permalink)

Our technicians and production managers are not the only team members at SERVPRO who have to understand the process of drying a house out from a water damage. On March 21st to the 23rd two of our new administrative specialists traveled to Novi, Michigan to become IICRC Water Certified. For three long days they learned difference of water losses, how many dehumidifiers and air movers is needed for each room, and what happens when they are not taken care of properly. After a review on the last day they were tested on everything they learned in class. An hour and a half later they finally finished their test. They left beautiful Novi and headed back home with high hopes of passing their class like so many of our other team members at SERVPRO.

Has Your Business Had Their Carpets Cleaned?

12/4/2017 (Permalink)

It is a good rule-of-thumb to have your carpets professionally cleaned at least once or twice a year. How often you get them cleaned is going to depend on the color, traffic, and soil build-up of your carpets.

Carpets are known to trap dust, dirt, gasses, pet hair, and other soils. We recommend that don’t wait till your carpet looks really dirty before cleaning. Since the dirt builds up in layers, you don’t want the dirt hiding below the surface to become lodged and damage your carpet. SERVPRO of West Kalamazoo offers multiple cleaning options that fit your upholstery or carpet in your business. Some of our specialized cleaning methods include:

    • Bonnet Cleaning: A less aggressive method for short piled carpets.
    • Hot Water Extraction: A deeper cleaning method for all carpet types.
    • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
    • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
    • Dry Cleaning: When color-fastness is an issue.

Need Carpet or Upholstery Cleaning?
Call Today – (269)-342-2911

SERVPRO is Certified in Smoke and Fire Restoration

12/4/2017 (Permalink)

The fire trucks may be gone but without proper immediate response, the real damage and the costs are just beginning. To return your residential or commercial property to its preloss condition requires professional restoration. This is not the job for a do-it-yourself property owner.

For results you can have confidence in, the IICRC recommends hiring a certified restoration firm. Restoration to a property can be complex. Proper smoke and odor removal are tasks that require technicians certified in these specific areas.

When selecting a certified restoration firm several factors must be considered:

  • Formal and up-to-date specialized training
  • Health and safety certifications
  • Experience in a wide range of restoration projects
  • Proof of proper insurance and licenses

SERVPRO of West Kalamazoo has all of the above. Call us today!

Keeping Your Valuables Safe From Fire

12/4/2017 (Permalink)

First Step: Fireproof Safety Box

We know how important it is to keep your belongings safe. The first step in keeping your valuables and important documents safe is purchasing a fireproof safety box. This box will make sure your items stay secure in case of a fire.

Items you might store in your safety box include:   

  • Birth certificate
  • Social Security cards
  • Property titles
  • Spare keys
  • Digital hard drives containing family photos
  • Jewelry  

What SERVPRO Can Do

If your home does suffer from a fire, SERVPRO can help make it “Like it never even happened.” SERVPRO of West Kalamazoo specializes in restoring contents damaged by fire. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. 

Dangerous Mold

12/4/2017 (Permalink)

Even if you are a clean person, that doesn’t guarantee that you won’t have an issue with mold.Unfortunately, mold, like bed bugs, doesn’t care about your level of cleanliness, level of income, or where you went to college. Anyone can have a mold problem in their home or business at any time.

The scary thing is that mold can be growing for quite a while before it becomes noticeable, your professional at SERVPRO of West Kalamazoo County has compiled this handy list of some do's and don’ts you should follow when it comes to mold removal:

24/7 support - (269)-342-2911

Do:

  • Examine your home or business regularly. Most types of mold share some obvious warning signs. For example, a musty smell in a damp basement usually means there’s mold around. Black, gray, brown, or even white clusters of mold on walls, carpeting or flooring are easy to spot with the naked eye. Be observant about your home and check it regularly for mold.
  • Call us 24/7 - (269) 342-2911 A professional can determine which type of mold you might have, where it originates from, and how to safely perform mold removal.

Don’t:

  • Try the DIY approach. Because some molds are toxic to pets and humans, it’s not safe to tackle this problem on your own. The money you think you might save by DIY-ing this isn’t worth your health.
  • Wait. Mold can grow quickly and can be dangerous. If you suspect a problem, call it in ASAP!
  • Make the mold feel unwelcome. Mold likes the darkness and warm, moist air. Don’t roll out the red carpet with their favorite things! Fix the leaks, install dehumidifiers and don’t ignore the warning signs of more mold growth.

For more mold do's and don’ts, contact our trusted mold removal professionals at SERVPRO West Kalamazoo County today.

Mold Remediation

12/4/2017 (Permalink)

Mold can grow under a multitude of conditions present in our buildings every day. Moisture, however, is the foremost factor that causes mold growth. After all of the recent flooding through central Michigan, mold can be a massive concern for businesses and homeowners. If standing water of any type is not extracted quickly, mold growth and damage can be the result.


If homeowners or office managers experience any mold damage to their properties and belongings, it is most beneficial to contact SERVPRO immediately. Mold spores live and grow through moisture and high levels of humidity. If these conditions are not addressed immediately - within 48 hours, mold will continue to return. These fungi can also produce a musty odor. We specialize in water and mold mitigation and restoration. Our advanced mold remediation equipment and restoration processes help to detect and handle the source of the water problem. 

Call SERVPRO of West Kalamazoo with any questions that you may have. We are available with 24-hour emergency service – including holidays. We are locally owned and operated, which means when you call us, we can respond quickly with the help that you need. Don't try to tackle a mold situation yourself call the pros at SERVPRO. (269) 342-2911

What is Biohazard Remediation?

11/8/2017 (Permalink)

Biohazard remediation is not a very common call that we receive and is something that rarely occurs, but if it does occur, it is something that SERVPRO West Kalamazoo can handle. We come in to make sure that the biological matter and dangerous odors are eliminated all together so that those contaminates do not spread. Biohazard damages can include offensive odors, trauma scenes, human decomposition, hoarding removal, and gross/filth removal. None of these are pleasant things that you want in your home. These issues are also something that you should not plan on cleaning up yourself, especially at a time that you are grieving.

SERVPRO of  West Kalamazoo is professionally qualified to come in and get rid of the issues that biohazard damage can cause.

Call us @ (269) 342-2911